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Thursday 10 Sep 2015 - 12:08 Makkah mean time-26-11-1436
(Image from UNRWA)
West Bank, (IINA) - UNRWA’s Am’ari health center in the West Bank launched E-health service which allows patients to make their appointments through online without having to wait for hours in crowded rooms.
The United Nations Relief and Works Agency for Palestine Refugees in the Near East (UNRWA) is a relief and human development agency. UNRWA said that patients had to wait for hours in crowded rooms in order to get an appointment, a process that may have detrimental effects on the very patients who are trying to feel better.
According to UNRWA, when 70-year-old Ihasn Tannous saw the empty chairs he said: “Look, many chairs are empty, because people come for appointments without spending hours waiting. Before the e-health system, I would wait for hours in a crowded corridor with other patients. There was no place to sit and the crowdedness made me nervous. It increased my blood pressure and affected my diabetes”.
Ihasn and the thousands of patients who visit UNRWA health clinics each year are benefiting from one of the health reforms UNRWA has instituted to improve patient care: e-health.
E-health is an electronic patient record system that is replacing paper records in UNRWA health centers and forms part of ongoing UNRWA efforts to improve the quality of primary health care for Palestine refugees. E-health will be introduced in 98 of the 137 UNRWA health centers by the end of 2015. It will be rolled out in all health centers, except for those in Syria, by the end of 2016. Full implementation in Syria will depend on the results of the ongoing conflict.
AG/IINA
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